Position Summary:

The Warehouse Associate will be responsible for pulling orders, receiving, organizing, and distributing materials related to terrazzo flooring.

The person hired must be aligned with our company’s CORE VALUES.

Supervision Received:
The Warehouse Associate reports to the Operations Manager.

Job Duties and Responsibilities:

• Receive incoming shipments of materials and store them in their proper location.
• Organized and maintained efficient and tidy warehouse space, optimizing layout and inventory management.
• Assist in the loading of materials using appropriate equipment and safety procedures.
• Prepare orders and materials for outbound shipments, ensuring they are properly packaged and labeled.
• Operate forklifts and other warehouse equipment safely and efficiently.
• Identify and report damages, discrepancies, or safety hazards in the warehouse.
• Assist in various warehouse tasks as needed, including cleaning and maintenance.
• Follows applicable safety, health, and environmental rules and guidelines. Uses appropriate protective equipment.
• Perform other work-related duties as assigned.

Minimum Qualifications (Education, Experience, Skills):

• High School Diploma or equivalent preferred.
• Previous Forklift operation preferred.
• Previous Warehouse experience preferred.

Physical / Mental Demands:

This position requires the ability to lift to 50 pounds throughout the day. It also requires activities such as sitting, standing, walking, pushing, pulling, carrying, reaching, bending, finger dexterity, visual acuity, speaking, and hearing. You must be able to distinguish between colors.

Working Conditions/Environment:

Work is typically performed in a warehouse setting without heat or cooling. It requires the ability and willingness to work long hours at times, as well as a flexible work schedule (including occasional weekend hours) to meet the demands of the position.

Position Summary:

The Sales Representative will be responsible for generating new business and maintaining strong relationships with terrazzo flooring contractors. The ideal candidate will have experience in construction materials sales, a strong understanding of terrazzo flooring, and excellent communication skills. This role involves prospecting, closing deals, and providing technical guidance to customers to ensure they choose the right materials for their projects.

The person hired must be aligned with our company’s CORE VALUES.

Supervision Received:
The Sales Representative works under the direction of the Sales Manager but is in a self-motivated role with the latitude to make business decisions within established parameters that align with company strategy.

Job Duties and Responsibilities:

• Displays internally and externally assertive professional work behavior that aligns with “I Am H.A.R.P.” Honest. Accountable. Respectful. Profitable
• Develop relationships with commercial architects, designers, and contractors by understanding their business needs, challenges, and goals.
• Present product information, pricing, and availability to potential customers.
• Assist customers with product selection and recommend suitable terrazzo flooring options based on their preferences and needs.
• Manage the complete specification life cycle, including developing relationships, conducting pre-design and design phase activities, and coordinating bid and review processes.
• Identify and target new terrazzo flooring contractors across the U.S. to expand the customer base.
• Develop and maintain strong relationships with existing customers, ensuring repeat business.
• Educate customers on terrazzo materials, including aggregates, epoxy resins, divider strips, and precast.
• Collaborate with the operations and logistics teams to ensure the timely delivery of materials.
• Utilize CRM software to track sales activities, customer interactions, and pipeline progress.
• Develop and implement strategic sales plans to address customer requirements.
• Direct sales forecasting activities and set performance goals accordingly.
• Provide data and sales forecasts in materials for production scheduling and material requirements.
• Stay informed on industry trends, competitors, and emerging market opportunities.
• Attend trade shows, industry events, and customer meetings as needed.
• The effectiveness in safeguarding information in reports, written materials, or other confidential material/information/conversations.
• Follows applicable safety, health, and environmental rules and guidelines. Use appropriate protective equipment.
• Perform other work-related duties as assigned.

Minimum Qualifications (Education, Experience, Skills):

• Bachelor’s degree or four to ten years related experience and/or training, or an equivalent combination of education and experience.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. 
• Ability to apply concepts of basic algebra and geometry. 
• Knowledge of terrazzo flooring products, materials, and installation methods preferred. 
• Excellent communication skills, both verbal and written. 
• Strong problem-solving and conflict-resolution abilities.  Listening to customer concerns, analyzing problems, and finding practical solutions are crucial for this role. 
• Proficiency in computer systems, including customer support software, CRMs, and Microsoft Office Suite. Familiarity with inventory management systems and order processing software is also desirable.
• Strong organizational and multitasking skills.

Physical / Mental Demands:

This position requires balancing multiple tasks simultaneously, meeting deadlines, and providing excellent customer service. 

While performing the duties of this position, the employee is regularly required to talk or listen.  This position involves sitting, standing, walking, carrying, reaching, bending, and seeing.   You must be able to distinguish between colors.  

Working Conditions/Environment:

Work is typically performed in an office setting with regular visits to the warehouse, which is not heated or cooled. It requires the ability and willingness to work long hours at times and flexibility regarding the work schedule (including some occasional weekend hours) to meet the demands of the business.